Keishla M. Davila
About Keishla M. Davila
Keishla M. Davila is the Customer Care Team Manager at Alight Solutions in San Juan, Puerto Rico, with extensive experience in telecommunications and team management.
Title
Keishla M. Davila currently holds the position of Customer Care Team Manager at Alight Solutions in San Juan, Puerto Rico.
Previous Experience
Before joining Alight Solutions, Keishla M. Davila worked at Atento in Puerto Rico. She started her career there as a Telephone Operator from 2009 to 2011. Subsequently, she advanced to the role of Supervisor, a position she held from 2012 to 2017. This experience has provided her with substantial expertise in customer care and team management.
Education and Expertise
Keishla studied Business Administration and Management at Universidad del Turabo, earning a Bachelor of Business Administration (BBA). She is currently in the process of completing another Bachelor Degree in Business Administration with a focus on Human Resources from the same university. Her academic background underpins her extensive experience and skills in multiple sectors, including Banking, Health and Welfare, Human Resources, and Financial services.
Background in Telecommunications
Keishla has extensive experience in the telecommunications industry, particularly in roles related to customer care and team management. Her career trajectory at Atento and her current role at Alight Solutions have equipped her with strong problem-solving abilities and expertise in team building.