Kelly Wilcox
About Kelly Wilcox
Kelly Wilcox is a Client Manager at Alight Solutions in Lincolnshire, Illinois, with over 20 years of experience in client management and benefits operations.
Professional Background
Kelly Wilcox has accumulated over 20 years of experience in client management and benefits operations. She began her career at Hewitt Associates, starting as a Call Center Representative in 1994. Over the years, she transitioned through various roles including Personalized Communication Statements Programmer, Requirements Analyst, and Benefits Operations Manager. Her extensive tenure at Hewitt Associates spanned 15 years, providing her with a solid foundation in the industry.
Role at Alight Solutions
Kelly Wilcox currently serves as a Client Manager at Alight Solutions in Lincolnshire, Illinois. She joined the organization in June 2017 and has been with them for over 6 years. In her role, she manages client relationships and ensures the seamless delivery of services. Her position leverages her extensive background in client management and benefits operations.
Experience at Aon Hewitt
Between 2016 and 2017, Kelly Wilcox worked at Aon Hewitt as a Client Manager. Prior to that, she served as an Implementation Requirements Analyst for 7 years from 2009 to 2016. Her tenure at Aon Hewitt enhanced her expertise in client management and requirements analysis, further building on her experience from her earlier roles.
Education
Kelly Wilcox attended Northern Illinois University, where she studied from 1989 to 1993. Her educational background laid the groundwork for her successful career in client management and benefits operations.