Kelsey Katzenberger
About Kelsey Katzenberger
Kelsey Katzenberger is a Senior Customer Care Representative at Alight Solutions with a background in sales and service advisory at BBVA Compass.
Title
Kelsey Katzenberger currently holds the position of Senior Customer Care Representative at Alight Solutions. In this role, she applies her expertise in customer service and support to manage and resolve complex client issues.
Company
Kelsey Katzenberger is currently employed by Alight Solutions, where she serves as a Senior Customer Care Representative. Alight Solutions is known for its comprehensive human capital and business solutions, aiming to assist clients in transforming their workforce and business operations.
Previous Work Experience
Prior to her current role at Alight Solutions, Kelsey Katzenberger worked at BBVA Compass as a Sales and Service Advisor from 2013 to 2016. During her tenure at BBVA Compass in Birmingham, Alabama, she developed her skills in customer service and sales, which have been instrumental in her subsequent roles.
Education and Expertise
Kelsey Katzenberger obtained her Bachelor of Applied Science degree from Western Governors University, where she studied from 2015 to 2017. She also holds a Bachelor of Science degree from Sam Houston State University, completed between 2013 and 2016. Additionally, she earned her Associate degree from Lone Star College after studying there from 2010 to 2013. Her educational background provides a solid foundation in both applied and general sciences.