Keviontae Martin
About Keviontae Martin
Keviontae Martin is a Sr. Customer Care Representative at Alight Solutions in The Woodlands, Texas, with extensive experience in customer care and a background in healthcare administration.
Company
Keviontae Martin currently works at Alight Solutions, a global provider of human capital solutions. Based in The Woodlands, Texas, United States, he has been with the company for over four years, starting in March 2019. His role primarily involves customer care and support within the healthcare sector.
Title
As a Senior Customer Care Representative, Keviontae Martin brings extensive expertise in customer care and support, particularly in the healthcare industry. His responsibilities include addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Past Work Experience
Before joining Alight Solutions, Keviontae Martin held various positions. He worked at Advise TX - Texas A&M University as a College Recruitment Advisor from 2017 to 2019 in the Houston, Texas Area. Earlier, he was employed at Sears Holdings Corporation as a Softlines Associate/ Clerk in 2016 for two months in Bryan/College Station, Texas Area. From 2014 to 2017, he served as a Person In Charge (PIC) at Panda Restaurant Group.
Education and Expertise
Keviontae Martin holds a Master's degree in Healthcare Administration from Texas Tech University, where he studied from 2018 to 2020. He also earned a Bachelor of Science in Psychology from Texas A&M University, studying from 2013 to 2017. His academic background equips him with a robust understanding of healthcare administration and psychological principles, enhancing his ability to provide effective customer care.
Background and Skills
Keviontae Martin possesses extensive experience in customer care, particularly in the healthcare industry. He has a strong background in leadership and organizational activities and is known for his ability to collaborate effectively within team environments to achieve organizational goals. Keviontae is actively seeking opportunities to advance within the healthcare sector.