Kimberly Dotson
About Kimberly Dotson
Kimberly Dotson is a Benefits Representative at Alight Solutions with a diverse background in education, insurance, and customer service.
Current Position at Alight Solutions
Kimberly Dotson is currently employed at Alight Solutions as a Benefits Representative. She works remotely, handling duties associated with benefits management. This role capitalizes on her extensive background in customer service and public speaking, ensuring effective communication with clients.
Professional Experience at State Farm
Kimberly worked at State Farm as an Insurance Agent for five years, from 2019 to 2024. Located in the Daytona Beach, Florida area, she excelled in providing customer service and managing insurance portfolios. Her responsibilities included advising clients on insurance policies and helping them make informed decisions.
Phlebotomist Role at Grifols USA, LLC
In 2017, Kimberly Dotson worked as a Phlebotomist at Grifols USA, LLC for five months. During this tenure, she performed blood draws and specimen collection, adhering to medical standards and protocols. This position utilized her medical training and enhanced her skill set in healthcare services.
Educational Background
Kimberly holds an Associate of Science (AS) degree in Education from Ohio University Athens Ohio, achieved between 2003 and 2006. Additionally, she earned a Bachelor of Education (B.Ed.) degree in Early Childhood from Ashworth College, along with a diploma in Medical Insurance Specialist/Medical Biller, completed in 2017. These qualifications have equipped her with a strong foundation in education management and healthcare administration.
Experience with Childrenfirst Inc
From 2015 to 2017, Kimberly worked at Childrenfirst Inc in multiple roles, including Office Assistant, Transport Driver, and Childcare Worker. Her diverse responsibilities at this organization highlight her capability in managing various tasks and working effectively within a team.
Early Career and Diverse Roles
Kimberly's early career includes work at Volusia County Schools as a Substitute Teacher and School Bus Driver from 2013 to 2015, as well as serving as an Independent Consultant for Doterra Essential Oils from 2014 to 2017. These roles reflect her adaptability and broad skill set in education and customer service.
Skills in Public Speaking and Customer Service
Kimberly possesses strong public speaking skills, which she has applied in various professional settings. Her history of providing excellent customer service is evident across multiple roles, showcasing her ability to effectively interact with clients and manage their needs.