Kimberly Kavanaugh
About Kimberly Kavanaugh
Kimberly Kavanaugh is the CC Team Manager at Alight Solutions in Winston-Salem, North Carolina, with a background in customer service and sales.
Title
Kimberly Kavanaugh holds the title of CC Team Manager at Alight Solutions, a role she has held since June 2021.
Current Position at Alight Solutions
Kimberly Kavanaugh currently works at Alight Solutions as a CC Team Manager based in Winston-Salem, North Carolina, United States. She has been leading the customer care team, focusing on enhancing customer service strategies and team efficiency since June 2021.
Previous Roles and Experience
Prior to her current role, Kimberly worked in various positions showcasing her expertise in customer service and sales. She was a Customer Service Representative II at PayFlex® from 2019 to 2021 and a Customer Care Representative II at Alight Solutions in the Greensboro/Winston-Salem area during the same period. Additionally, she served as a Lead Sales Representative at Blue Waters Marketing from 2019 to 2020 and as a Shift Manager at Jake’s Billiards from 2016 to 2019.
Educational Background
Kimberly studied at the University of North Carolina at Greensboro, where she obtained a Bachelor's degree in Sociology. Her academic journey spanned from 2011 to 2016, providing her with a solid foundation in social sciences.
Career Growth and Professional Development
Kimberly Kavanaugh has demonstrated significant career growth within Alight Solutions. She transitioned from a role as Customer Care Representative II to CC Team Manager, highlighting her professional development and leadership capabilities within the organization. Her background encompasses a blend of customer service and sales experience, reinforcing her effective management in her current role.