Kimberly Pope
About Kimberly Pope
Kimberly Pope is a Benefits Specialist at Alight Solutions in Lincolnshire, Illinois, with extensive experience in client services, claims management, and sales support.
Current Role at Alight Solutions
Kimberly Pope is currently working as a Benefits Specialist at Alight Solutions in Lincolnshire, Illinois. She is responsible for managing funeral assignments and administrating letters and claims processing for all benefits. Her duties include acting as a liaison with third-party administrators and ensuring seamless benefits management. Additionally, Kimberly refers families for grief counseling and seeks closure on participants' benefits.
Previous Experience at Mercer
From 2017 to 2018, Kimberly Pope worked as a Client Service Rep II at Mercer in the Vernon Hills Lake/Cook County Area in Illinois. During her tenure of one year, she handled various client service responsibilities which likely included client interactions and supporting HR functions in the realm of benefits and compensation.
Role at MetLife
Between 2012 and 2016, Kimberly Pope served as a TAM Claims Specialist at MetLife in Mt Prospect, IL. Over her four-year tenure, she would have been involved in managing and processing claims, providing detailed attention to ensuring accurate and timely claim resolutions for MetLife clients.
Earlier Career Roles
Throughout her career, Kimberly Pope has amassed diversified experience across several industries. She worked at Vazcom Sprint/Nextel as Activations Sales Support from 2007 to 2010 in Antioch, IL, and as an Administrative Events Coordinator at Lake Forest Graduate School from 2003 to 2004 in Schaumburg, IL. Prior to these roles, Kimberly was an Inside Sales Associate at Motient Communications, Inc. from 1999 to 2001 in Lincolnshire, IL, and served as an AS400 Computer Operator at Advocate Condell Medical Center from 1996 to 1999 in Libertyville, IL. Each of these roles contributed to her multi-faceted skill set.
Education and Certification
Kimberly Pope studied at Computer Systems Institute where she completed courses in QuickBooks and achieved a Certificate in 2004 after an 11-month program. She also obtained expertise in Medical Insurance Coding billing through a one-year program from 2003 to 2004. These qualifications have provided her with a solid foundation in technical skills applicable to her roles in benefits management and healthcare administration.