Krista Joubert
About Krista Joubert
Krista Joubert is a Customer Service Representative I at Alight Solutions with extensive experience in healthcare and customer service roles, including positions at Banner Health and Walmart Marketplace.
Current Role at Alight Solutions
Krista Joubert is currently employed as a Customer Service Representative I at Alight Solutions. This role involves interacting with clients, addressing their concerns, and ensuring customer satisfaction. Her responsibilities likely include fielding customer inquiries, troubleshooting issues, and providing information about services offered by Alight Solutions.
Previous Experience at Walmart Marketplace
Krista Joubert worked as a Personal Shopper at Walmart Marketplace from 2019 to 2020 in Maricopa, Arizona, for a period of seven months. In this role, she was responsible for fulfilling customer orders, providing personalized shopping assistance, and ensuring a positive shopping experience. This position required strong customer service skills and attention to detail.
Educational Background
Krista Joubert has an extensive educational background in healthcare and management. She earned a Master of Business Administration (M.B.A.) in Health/Health Care Administration/Management from Colorado Technical University in 2018. Prior to this, she completed a Bachelor of Science in Healthcare Administration with a focus on Health Informatics from the University of Phoenix in 2014. Additionally, she holds an Associate of Arts (A.A.) in General Studies from Glendale Community College and a Certificate of Completion in Health Unit Coordinator/Ward Clerk from Gateway Community College.
Healthcare Industry Experience
Krista has significant experience in the healthcare industry, having worked in various roles at Banner Health. From 2006 to 2013, she served as a Health Unit Coordinator, followed by a two-year tenure as an HIMS Tech until 2015. Her roles at Banner Health showcased her versatility in healthcare support functions. Additionally, Krista has experience working as a Pharmacy Technician Trainee at Fry's Food and Drug from 2004 to 2006.
Customer Service Expertise
With a career spanning several roles in customer service within the healthcare sector, Krista Joubert emphasizes a professional and caring approach in her interactions. Her diverse experience includes positions at TeleTech as a Customer Service Representative, Fry's Food and Drug, and most recently, Alight Solutions. Her background indicates a strong commitment to providing excellent service and maintaining compliance with healthcare regulations and laws.