Kristal Mays
About Kristal Mays
Kristal Mays is a Customer Care Representative at Alight Solutions in The Woodlands, TX, and also serves as Creative Genius at aMAYSings Grace Kustoms in Conroe, TX. She has a diverse background in customer service, billing, and accounting, and is a member of the Phi Theta Kappa National Honor Society.
Current Position at Alight Solutions
Kristal Mays holds the position of Customer Care Representative at Alight Solutions, located in The Woodlands, TX. In this role, she is responsible for managing customer inquiries and providing effective resolutions, leveraging her extensive technical and interpersonal skills. Her ability to handle complex customer issues and provide quality service is supported by her strong organizational and communication abilities.
Previous Experience in Customer Service
Kristal Mays has previously worked at PFS Group as a Customer Service Representative for 11 months from 2018 to 2019 in Houston, Texas. Her role involved engaging with customers to address and resolve their concerns, showcasing her well-rounded people skills. Her experience in customer service has been pivotal in building her expertise in managing customer relations effectively.
Accounting and Technical Skills
With a strong background in accounting, Kristal Mays served as an Accounting Manager at Specialty Tool & Supply, Inc. in Conroe, Texas from 2012 to 2014. She also worked as a Billing Specialist at Cenergy International Services for nine months between 2014 and 2015 in the Houston area. Furthermore, she held the position of Accounting Assistant at Montgomery County United Way from 2007 to 2008. Her technical skills are extensive, including proficiency in Microsoft Windows XP-8, Word, Excel, PowerPoint, Publisher, Front Page, Access, Outlook, QuickBooks Pro, Peachtree/Sage, PeopleSoft, NetSuite, ADP, Great Plains, and basic troubleshooting.
Educational Background
Kristal Mays studied at the Lone Star College System, where she achieved membership in the Phi Theta Kappa National Honor Society and completed a Time Management & Organization seminar. She is currently pursuing a Bachelor of Applied Science with plans to return to the University Center at Lone Star College to complete her degree. Her academic endeavors demonstrate her commitment to continuous improvement and professional development.
Role at aMAYSings Grace Kustoms
Kristal Mays currently serves as Creative Genius at aMAYSings Grace Kustoms in Conroe, TX. This position showcases her ability to blend technical skills with creative thinking. Her role likely involves managing various aspects of custom projects, utilizing her comprehensive understanding of both creative and operational processes.