Kristi Smith
About Kristi Smith
Kristi Smith is a Heath Senior Client Manager II at Alight Solutions with extensive experience in Third Party Benefit Administration, specializing in client satisfaction and the renewal process.
Current Position at Alight Solutions
Kristi Smith currently holds the position of Heath Senior Client Manager II at Alight Solutions. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Her expertise in third-party benefit administration is integral to her position, allowing her to navigate complex client needs and regulatory requirements.
Previous Role at WORKTERRA
Prior to her current role, Kristi Smith served as a Client Executive at WORKTERRA from 2016 to 2022. During her six-year tenure, she specialized in client satisfaction and the renewal process. Her responsibilities included managing client accounts and overseeing benefit administration services, bringing significant expertise to the team.
Experience at Businessolver
Kristi Smith worked as a Client Relationship Manager at Businessolver from 2014 to 2016. Over the course of two years, she honed her skills in managing client relationships and ensuring seamless benefit administration. Her role required a strong understanding of client needs and the ability to implement effective solutions.
Early Career at HealthSmart
Kristi Smith has an extensive background with HealthSmart, where she held two significant roles. From 2008 to 2014, she was the Team Manager, Operations FSA/COBRA, managing operations and ensuring compliance with COBRA regulations for six years. Additionally, she served as the FSA Unit Lead from 2008 to 2010, focusing on Flexible Spending Accounts.
Educational Background
Kristi Smith attended the University of Arizona from 1992 to 1993, where she studied Business and Psychology. She also spent a year at Northern Arizona University from 1992 to 1993. Her educational experiences provided a strong foundation for her career in benefit administration and client management.