Kristin Jolley
About Kristin Jolley
Kristin Jolley is the Lead Systems Analyst at Alight Solutions, with extensive experience in systems analysis, software implementation, and client support.
Title and Current Position
Kristin Jolley holds the role of Lead Systems Analyst at Alight Solutions. In this capacity, she is responsible for overseeing systems analysis functions and leading initiatives in systems implementation and maintenance. Her role involves working closely with teams to ensure the seamless integration and functionality of system applications.
Professional Background
Kristin Jolley has a rich professional background spanning several reputable organizations. She began her career at The Reynolds and Reynolds Company as a Software Implementation Consultant, where she worked for 10 months from 2007 to 2008, consulting automotive clients on business structures and practices. She then joined Aon as a Setup Configuration Specialist from 2009 to 2011, later transitioning to the role of Systems Analyst, a position she held from 2011 to 2018. Since then, she has been contributing her expertise at Alight Solutions as a Lead Systems Analyst.
Educational Background
Kristin Jolley pursued her higher education at the University of Houston, where she studied Computer Engineering Technology and earned a Bachelor of Science degree from 2003 to 2007. Prior to that, she attended Angelo State University, focusing on General Studies and Pre-Engineering from 2001 to 2003.
Client and Project Involvement
Over her career, Kristin Jolley has been significantly involved in various client projects. Notably, she successfully led both in-person and virtual User Acceptance Testing (UAT) sessions for clients including Lehigh Hanson and Parker Hannifin. At Hewitt Associates, she was involved in the setup of new implementations for clients such as New York Life, CIBC, and Constellation, and she implemented test regimens in the Defined Benefits Domain product design and software development.
Systems Analysis and Configuration
At Aon Hewitt, Kristin Jolley provided in-depth analysis, developed test plans, and authored Standard Operating Procedures (SOPs) for ongoing development teams post-implementation. She addressed system defects through debugging, documented these issues, and assisted setup analysts with resolution. Her work involved supporting clients remotely in installing applications and performing data conversions.