Kristin Morgan, MBA
About Kristin Morgan, MBA
Kristin Morgan, MBA, is a Client Technology Analyst II - QA at Alight Solutions in Lincolnshire, Illinois, with over 11 years of experience in quality implementations for Fortune 500 companies.
Current Role at Alight Solutions
Kristin Morgan currently holds the position of Client Technology Analyst II - QA at Alight Solutions in Lincolnshire, Illinois. In her role, she is responsible for the overall accountability for the construction quality of a proprietary benefits system for a single service. Kristin leads user acceptance testing efforts, both internally and externally, with clients. She also coordinates production reviews and signs off on the stability of all newly released projects into the production environment. Additionally, she coaches aligned team members and approves all test plans, quality documentation, and test execution.
Previous Experience at Aon Hewitt
Before her current position, Kristin Morgan worked at Aon Hewitt as a Lead Systems Analyst - QA from 2011 to 2018, a span of seven years. In this role, she leveraged her extensive QA expertise to ensure the quality of system implementations and supported high-profile projects aimed at delivering top-tier services to clients.
Early Career at Hewitt Associates
Kristin Morgan's career includes time at Hewitt Associates, where she served in various capacities. From 2009 to 2011, she was a Systems Analyst for two years, following a three-year tenure as a Configuration Analyst from 2006 to 2009. These roles allowed her to gain substantial experience in systems and configuration analysis, contributing to the successful implementation and management of complex systems.
Educational Background
Kristin Morgan earned an MBA with a specialization in Business Administration and Project Management from Keller Graduate School of Management of DeVry University, completing her studies in one year, from 2004 to 2005. She also holds a Bachelor of Science (B.S.) in Computer Information Systems / Business Administration from Illinois State University, which she completed over six years, from 1998 to 2004. Her education has provided a strong foundation for her various professional roles.
Experience in Sales and Technical Support
In addition to her extensive analyst and management roles, Kristin Morgan has experience in sales and technical support. She worked at Sprint as a Tier II Technical Support Specialist from 2002 to 2004 for two years and later as a Sales Associate from 2004 to 2005 for six months. She also served as an Account Representative at RH Donnelley for five months in 2005. These roles helped her develop a versatile skill set that complements her analytical and project management abilities.