L Smith
About L Smith
L Smith is the Advocacy Team Manager at Alight Solutions in Lincolnshire, Illinois, with extensive experience in human resources and business development.
Current Role at Alight Solutions
L Smith holds the position of Advocacy Team Manager at Alight Solutions, located in Lincolnshire, Illinois, United States. They have been with the company since August 2018. In this role, Smith is responsible for managing a team dedicated to customer advocacy, leveraging their extensive experience in human resources and team management to improve service delivery and client satisfaction.
Previous Experience at Aon Hewitt
Before joining Alight Solutions, L Smith worked at Aon Hewitt, where they held multiple roles over several years. From 2015 to 2018, Smith served as the Customer Service Team Manager in Lincolnshire, IL. Currently, Smith also fulfills roles as a Senior Resolution Specialist, Business Instructor, and Quality Coach in the Greater Chicago Area, demonstrating their versatility and commitment to improving business processes and client interactions.
Role at Hands of Glory
L Smith was the owner of Hands of Glory for ten years, from 1996 to 2006. During this time, they were responsible for all aspects of business operations, leveraging their skills in business development and management. This experience provided Smith with a solid foundation in entrepreneurship and operational management.
Career at Abbott Laboratories
L Smith spent 19 years at Abbott Laboratories in North Chicago, IL, where they held various roles including Assistant Supervisor, Equipment Operator, and Production Associate. This tenure, from 1986 to 2005, afforded Smith a deep understanding of production processes and supervisory roles, contributing to their comprehensive experience in workforce management and operations.
Educational Background
L Smith has an extensive educational background. They studied at Southern Illinois University, Carbondale, focusing on Workforce Development and Training along with Human Resource Management from 2007 to 2016. Additionally, Smith attended the College of Lake County, where they earned a degree in Business Management from 2000 to 2004. These academic qualifications underpin Smith's expertise in human resources and business management.