Laura Miley
About Laura Miley
Laura Miley is a Delivery Executive at Alight Solutions and a Global Service Delivery Manager at NGAHR, with extensive experience in business systems and client relationship management.
Current Positions
Laura Miley holds dual positions in her current professional engagements. She works as a Delivery Executive at Alight Solutions and simultaneously as a Global Service Delivery Manager at NGAHR. These roles highlight her extensive experience in handling complex delivery operations within multiple global contexts.
Past Work Experience
Laura Miley has an extensive work history, including significant roles in various prominent organizations. From 2011 to 2014, she served as Senior Manager IS&T at NorthgateArinso in Jacksonville, Florida. Prior to that, she was Manager IS&T, Business Systems at NorthgateArinso from 2010 to 2011. She also held the position of Senior Analyst, Business Systems at Convergys from 2006 to 2010. Laura's earlier career includes a brief role at CitiStreet as a Business Analyst - Consulting in 2005 and a long tenure at Employers Mutual, Inc. (EMI) as Manager Business Systems Support from 1997 to 2005.
Educational Background
Laura Miley studied at the Florida Community College at Jacksonville, where she earned an Associate of Arts degree. This academic foundation has contributed to her professional capabilities in various business systems and IT roles.
Skills and Expertise
Laura Miley is proficient in managing vendor and client relationships, offering a high degree of customization and flexibility. She specializes in the advanced use of Microsoft Access, Excel, and Word, and has advanced skills in SAP modules, including Portal, Benefits, Compensation, and Payroll. She is also experienced with tools like SharePoint, PVCS Tracker, WMS, ERoom, Microsoft Project, Authoria, and Test Director. Additionally, Laura is skilled in conflict resolution, managing difficult employees, and is knowledgeable in personnel law.