Lauren Mc Inerney
About Lauren Mc Inerney
Lauren Mc Inerney is a Customer Care Representative at Alight Solutions in Lincolnshire, IL, with a background in early childhood education and experience in various childcare roles.
Current Role at Alight Solutions
Lauren Mc Inerney currently holds the position of Customer Care Representative at Alight Solutions in Lincolnshire, IL. In her role, she co-leads an imaging project designed to organize and create workflows for customers. She is responsible for using three different programming platforms to manage customer information. Additionally, Lauren creates and sends call back reports to her teammates, ensuring effective communication and follow-up within the team.
Previous Experience at Bright Horizons
Before joining Alight Solutions, Lauren Mc Inerney worked at Bright Horizons- Child Development Center as a Pre Kindergarten Teacher. She spent five years in this role, from 2014 to 2019, in Hoffman Estates, IL. During this time, she was responsible for creating and implementing educational activities tailored to young children's developmental needs.
Internship at Head Start
Lauren Mc Inerney also gained valuable experience interning at Head Start, where she worked closely with the Interim Program Coordinator. This internship spanned five years, from 2014 to 2019, in Carbondale, IL. This role involved hands-on experience in early childhood education, providing her with comprehensive insight into child development and program coordination.
Educational Background
Lauren Mc Inerney has a solid educational foundation. She earned a Bachelor's degree in Early Childhood Education and Development & Family Services from Southern Illinois University, Carbondale, after studying there for five years, from 2009 to 2014. Additionally, she pursued ongoing education in Cyber/Computer Forensics and Counterterrorism at DeVry University from 2016 to 2019.
Early Career at Kids Korner
Lauren Mc Inerney started her career as a Childcare Provider at Kids Korner. She worked there for one year, from 2013 to 2014, in Carbondale, IL. This early role involved caring for and supporting the developmental needs of children, which laid the groundwork for her subsequent career in child development and customer care.