Lauren Palombo
About Lauren Palombo
Lauren Palombo is a Delivery Executive at Alight Solutions with over 18 years of experience in leading operational and technology teams.
Title
Lauren Palombo holds the position of Delivery Executive at Alight Solutions. In her role, she oversees the efficient delivery of services, providing leadership and strategic direction to ensure that projects are completed successfully.
Current Role at Alight Solutions
Lauren currently works at Alight Solutions as a Delivery Executive. She is responsible for guiding operational and technological teams, leveraging her extensive experience to foster improvements in application development and support methodologies.
Experience at NGA Human Resources
Before joining Alight Solutions, Lauren spent nine years at NGA Human Resources, starting as a Technical Services Lead from 2009 to 2012 in the United States. She then transitioned to the role of Director, IT Client Account Management, from 2012 to 2021 in a global capacity.
Tenure at Convergys
Lauren's career also includes significant experience at Convergys, where she held various roles from 1997 to 2010. She started as an Operations Manager in Customer Care, and later served as Operations Manager for SAP Org Management in Jacksonville, Florida. She then progressed to Senior Manager Client Services in a global role, demonstrating her expanding expertise in client service management.
Areas of Specialization
Lauren specializes in leading functional and technical teams through all phases of Workday and SAP technology projects. She collaborates closely with business and IT leadership to develop project strategies, define directions, and prioritize critical initiatives and projects. Her focus includes driving process improvements in application development and support methodologies.