Lee Rachlin
About Lee Rachlin
Lee Rachlin is the Vice President and Head of Customer Solution Delivery at Alight Leave Solutions in Savannah, Georgia, with extensive experience in absence management, disability, and life insurance.
Current Position at Alight Solutions
Lee Rachlin is the Vice President, Head of Customer Solution Delivery at Alight Leave Solutions in Savannah, Georgia, United States. In this role, Lee oversees the delivery of customer solutions, ensuring high performance and client satisfaction. His experience in the absence management, disability, and life insurance industry contributes significantly to his current responsibilities.
Previous Roles at ReedGroup and Guardian
From 2019 to 2023, Lee Rachlin served as Vice President, ReedGroup Customer Solution Delivery, and as 2nd VP at Guardian Life Insurance Co. During his four-year tenure, he was instrumental in optimizing operations and leading teams to achieve high performance in customer solution delivery, contributing greatly to the organization's success in absence management services.
Leadership Role at Benefit Harbor Insurance Services
Lee Rachlin worked at Benefit Harbor Insurance Services, LLC. as VP, Head of Client Implementations & SaaS from 2018 to 2019. In this role, based in Savannah, GA, he was responsible for overseeing client implementations and managing the Software as a Service (SaaS) platforms, which involved ensuring efficient project management and customer satisfaction.
Career at Zurich Global Life North America
From 2015 to 2018, Lee Rachlin held the position of Head of Client Implementation & Self-Administration at Zurich Global Life North America. In this role, he managed client implementation projects and promoted self-administration solutions, enhancing service delivery for group life, disability, and absence management clients.
Educational Background
Lee Rachlin holds a Bachelor of Arts in Biology, General; Chemistry; and English from the University of Rhode Island, completed between 1988 and 1993. Additionally, he studied Project Management at Florida Atlantic University from 2005 to 2006. His educational background has provided a strong foundation for his analytical skills and expertise in project management.