Leo Sheehan
About Leo Sheehan
Leo Sheehan is a Health Client Specialist at Alight Solutions, with over a decade of experience in client services and quality assurance roles within the health and financial sectors.
Current Position at Alight Solutions
Leo Sheehan currently works at Alight Solutions as a Health Client Specialist. In this role, he leverages his extensive experience in client services and quality assurance to provide expert support and solutions to health clients. Since transitioning to this position, Sheehan has been working remotely, adapting effectively to the challenges and opportunities that come with a remote work environment.
Career at Mercer
Leo Sheehan built a significant portion of his career at Mercer, where he worked for nearly eight years in various roles. His positions included Senior Client Services Analyst II, Client Services Analyst, and Quality Assurance Analyst. During his tenure, he gained valuable experience in client relations and quality assurance within the health sector. His progressive advancement within the company reflects his dedication and competence in the field.
Early Career at MountainOne
Leo Sheehan's career began at MountainOne, where he held multiple positions in the financial sector over the course of several years. Starting as a Bank Teller from 2004 to 2008, he then progressed to the role of Assistant Accountant in 2008. This early experience provided him with foundational skills in financial services and client relations, which he later applied to his roles in the health client services sector.
Educational Background
Leo Sheehan holds a Bachelor of Arts in Political Science and Government from Muhlenberg College, where he studied from 2003 to 2007. Prior to his college education, he attended Thayer Academy from 1999 to 2003. His academic background provided him with a broad understanding of political and governmental structures, likely contributing to his analytical skills and client service capabilities in his professional roles.
Experience in Remote Work
Since January 2020, Leo Sheehan has been working remotely as he transitioned to his role at Alight Solutions. This experience has enabled him to effectively navigate the unique challenges associated with remote work environments. His ability to adapt to remote work demonstrates his flexibility and commitment to maintaining effective client service and quality assurance standards, regardless of the work setting.
Industry Experience
With over a decade of experience in client services and quality assurance, Leo Sheehan has worked extensively within the health and financial sectors. His career path illustrates a seamless transition from financial services to health client services, leveraging his background in client relations and quality assurance. This diverse experience makes him a versatile and knowledgeable professional in his field.