Lili Cassandra Chekam Youmbissi
About Lili Cassandra Chekam Youmbissi
Lili Cassandra Chekam Youmbissi is a Bilingual Benefits Pension and Payroll Administrator at Alight Solutions, responsible for managing pension data processing and flex benefits programs.
Title
Lili Cassandra Chekam Youmbissi holds the title of Bilingual Benefits Pension and Payroll Administrator. She works at Alight Solutions, located at 2 Sheppard Avenue East.
Education and Expertise
Lili Cassandra Chekam Youmbissi studied at ISA-EMT, where she pursued Ingénierie pétrolière and achieved a License from 2014 to 2017. She possesses expertise in managing pension data processing and flex benefits programs while advising on the effects of Canadian Pension legislation.
Career at Alight Solutions
Lili is responsible for various tasks at Alight Solutions, including managing pension data and flex benefits programs. She responds to employee inquiries about internal software, documents issues, and collaborates with peers to improve systemic inefficiencies. Additionally, she plays a crucial role in meeting service level standards as a Quality Analyst manager.
Process Improvement and System Efficiency
Lili actively identifies and addresses systemic or process inefficiencies by working with peers and policy administrators. She has successfully implemented strategies to enhance team KPIs by assigning outstanding issues to senior colleagues and recommending procedural improvements. Her efforts have contributed to reducing internal communication escalations by 50%.
Technical Proficiency
Lili Cassandra Chekam Youmbissi is proficient in using various tools such as Oracle, MS Office, PeopleSoft, Siebel, SharePoint, TBA, CsPro, and JAT. She sets and meets goals to teach users how to solve problems using these tools, ensuring consistent application of data quality rules and policies within her team.