Lori Bailey
About Lori Bailey
Lori Bailey is the Director of Health & Wealth Solutions Technology at Alight Solutions, with over fifteen years of experience in Human Resource Business Process Outsourcing.
Current Role at Alight Solutions
Lori Bailey serves as the Director of Health & Wealth Solutions Technology at Alight Solutions in the Charlotte, North Carolina Area. In her role, she leads strategic initiatives to transition multiple proprietary applications to a single, unified Salesforce Service Cloud solution. Her responsibilities include managing global client service delivery to meet both contractual and business expectations, as well as promoting the use of standard operational practices and methodologies to achieve business objectives.
Educational Background
Lori Bailey holds a Bachelor of Science (BS) degree from Virginia Tech and a Master of Business Administration (MBA) from Averett University. Her education has provided her with a strong foundation in business and technology, which she leverages in her current role at Alight Solutions.
Professional Expertise
Lori Bailey has over fifteen years of experience in Human Resource Business Process Outsourcing. Her expertise includes client relationship management, contract management, transitions, development and management of service level agreements, continuous improvement of service delivery, and change management. She is adept at leveraging these skills to drive successful technology and business process initiatives.