Lori Hannah
About Lori Hannah
Lori Hannah is a Client Specialist II at Alight Solutions in Orlando, FL, with over a decade of experience in the role.
Current Role at Alight Solutions
Lori Hannah serves as a Client Specialist II at Alight Solutions in Orlando, FL. She has held this position since August 2011, demonstrating over a decade of dedicated service to the company. In her role, she manages projects to ensure timely completion and the achievement of objectives. Lori is responsible for identifying process improvements which enhance quality and efficiency. Her duties also include acting as a liaison among the customer service call center, clients, and health plan carriers.
Previous Experience at Aon Hewitt
Before joining Alight Solutions, Lori worked at Aon Hewitt as a Customer Service Representative from 2010 to 2011. During her one-year tenure, she gained experience in customer service, contributing to her comprehensive skill set in client management.
Work at Marriott International
Lori was employed by Marriott International as a Pastry Cook II from 2007 to 2010. Located in the Ritz Carlton Grand Lakes/J.W. Marriott, Orlando, FL, she spent three years in this role honing her culinary skills in a high-end hospitality environment.
Early Career and Technical Roles
Lori's early career includes positions such as Content Coordinator/Software Support at Crystal Decisions from 1997 to 2003 and Data Processing Manager at FL Department of Corrections from 1991 to 1997. These roles, both in Orlando, FL, highlight her diverse background in technical and managerial responsibilities.
Educational Background
Lori Hannah holds a Bachelor of Science degree in Business Administration/Economics from Tusculum College, where she studied from 1975 to 1979. Her educational foundation has been instrumental in her various professional roles.