Lori Zimmerman
About Lori Zimmerman
Lori Zimmerman is a Client Services Manager/Team Lead at Alight Solutions in Orlando, with extensive experience in system configuration and ACA Employer Reporting.
Title and Current Role
Lori Zimmerman holds the role of Client Services Manager/Team Lead at Alight Solutions. She is based in Orlando, where she manages client services and leads her team with a focus on delivering exceptional service and results.
Previous Experience at Aon Hewitt
Lori Zimmerman worked for Aon Hewitt in various roles for over a decade. From 2011 to 2017, she served as Benefits Service Manager in Orlando, Florida. Prior to that, from 2006 to 2011, she held the position of Lead Systems Analyst. Her long tenure at Aon Hewitt provided her with a solid foundation in benefits management and system analysis.
Education and Expertise
Lori Zimmerman studied at the University of Central Florida, where she achieved a Bachelor of Science in Management of Information Systems between 1997 and 2000. Her academic background supports her extensive expertise in system configuration and management, as well as her specialized skills in ACA Employer Reporting and managing electronic file interfaces.
Software and System Management
Lori Zimmerman excels in coordinating software upgrades during the beta phase and conducting training on system enhancements. Her responsibilities include managing electronic file interfaces across various platforms and ensuring seamless system configuration. Her technical skills are complemented by her knowledge of ACA Employer Reporting, specifically with IRS Forms 1094 and 1095.