Luke Pohjolainen
About Luke Pohjolainen
Luke Pohjolainen is a Client Specialist at Aon Hewitt and Alight Solutions in Toronto, Canada, with over a decade of experience in client and benefits operations roles.
Current Roles at Aon Hewitt
Luke Pohjolainen is currently serving as a Client Specialist at Aon Hewitt in the Toronto, Canada Area. In his role, he is responsible for managing client relationships and ensuring client satisfaction. Luke also works as a Benefits Operations Administrator at the same company in Toronto, Ontario, where he focuses on benefits administration and overseeing daily operations to streamline client processes.
Current Role at Alight Solutions
Luke Pohjolainen is also a Client Specialist at Alight Solutions, where he has been employed since December 2015. Based in Toronto, Canada, he handles various client-related tasks, ensuring that the company's services meet client needs effectively. His role involves frequent interaction with clients to offer solutions and improve the overall client experience.
Previous Experience at Aon Hewitt
Before his current roles, Luke Pohjolainen held multiple positions at Aon Hewitt. From 2010 to 2012, he worked as a Setup Configuration Specialist, tasked with configuring systems and ensuring seamless operations for clients based in Toronto, Ontario. Previously, he worked as a Benefits Representative/Supervisor at Hewitt Associates from 2007 to 2010, where he supervised benefit operations and assisted clients with their inquiries.
Over a Decade of Industry Experience
Luke Pohjolainen has amassed over a decade of experience in the field, specializing in client and benefits operations roles. His extensive background includes working in various capacities at both Aon Hewitt and Hewitt Associates for a combined total of 8 years. His long-term involvement in these roles has equipped him with in-depth knowledge and expertise, making him proficient in managing client relationships and benefits administration.