Maja Krywalska
About Maja Krywalska
Maja Krywalska is an Operations Manager at Alight Solutions with a diverse background in customer service and management roles across various companies.
Current Role at Alight Solutions
Maja Krywalska serves as the Operations Manager at Alight Solutions. She transitioned into this role in April 2023 after working as Payroll Service Manager for three years. With her extensive background in customer service and management, she oversees the operational aspects to ensure smooth and efficient workflow processes.
Previous Experience at Alight Solutions
Before becoming Operations Manager, Maja Krywalska worked as Payroll Service Manager at Alight Solutions from 2020 to 2023. In this capacity, she managed payroll services, ensuring compliance with statutory regulations and maintaining high levels of accuracy and efficiency in payroll processing.
Roles at Huawei Technologies Deutschland GmbH
Maja Krywalska held two significant roles at Huawei Technologies Deutschland GmbH in Katowice between 2019 and 2020. She started as a Transitions Coordinator and later became Team Leader for the Service Desk and Quality Team. During her tenure, she managed service desk operations and focused on maintaining and improving quality standards.
Career at Groupon
Maja Krywalska's career at Groupon began in 2017, initially as a Customer Service Front Line Agent in Katowice, woj. śląskie, Polska. After two months, she was promoted to Team Leader for Customer Service and Merchant Service, a role she held until 2019. In this position, she led customer service initiatives and managed merchant relationships.
Education and Early Career
Maja Krywalska studied law at Uniwersytet Śląski w Katowicach from 2012 to 2017. Her education in legal studies provided a strong foundation for her subsequent roles in operations and management. Early in her career, she interned at Wojskowa Komenda Uzupełnień in Gliwice, woj. śląskie, Polska, gaining experience in military planning and reserve management.