Marcia Hilderhoff
About Marcia Hilderhoff
Marcia Hilderhoff is the Specialists Retirement Team Manager at Alight Solutions and a team manager at Aon, with extensive experience in customer service and team management in the financial and travel industries.
Title
Marcia Hilderhoff currently holds the position of Specialists Retirement Team Manager at Alight Solutions. She has been managing the retirement team since June 2017.
Current Company
Marcia Hilderhoff is currently employed at Alight Solutions as the Specialists Retirement Team Manager. In addition to her role at Alight Solutions, she also works as a team manager at Aon.
Previous Roles at Aon
Before her current roles, Marcia worked at Aon for over 9 years. During her tenure, she served as a customer experience specialist from 2014 to 2015 and held various customer service positions from 2006 to 2014. This extensive experience provided her with a comprehensive understanding of customer service and team management.
Experience at Disney Parks & Resorts Digital
Marcia Hilderhoff worked as a consumer travel agent at Disney Parks & Resorts Digital in Orlando, Florida, from 2001 to 2006. Her 5-year tenure at Disney allowed her to gain significant experience in the travel industry, enhancing her skills in customer service.
Education
Marcia studied at Bunker Hill Community College. Her educational background has supported her extensive career in customer service and team management.