Maricarmen Hung
About Maricarmen Hung
Maricarmen Hung is an IT Business Tech Analyst II at Alight Solutions with over 15 years of experience in business analysis within the information technology sector.
Current Title and Role
Maricarmen Hung currently holds the position of IT Business Tech Analyst II at Alight Solutions, working remotely. In her role, she leverages over 15 years of experience in business analysis within the information technology sector. Her work includes deep domain expertise in process design, requirements gathering, and supporting clients across multiple industries including healthcare, fintech, and travel/hospitality.
Previous Experience at NTT DATA, Inc.
From 2016 to 2022, Maricarmen Hung served as a Sr. Business Analyst at NTT DATA, Inc. in Plano, TX. During her six-year tenure, she was instrumental in supporting various clients, primarily in process design and requirements gathering. She worked in Agile, Scrum, and DevOps environments as well as PMO-based frameworks, enriching her versatility and adaptability in different project management settings.
Consultancy Role at TM Floyd & Company
Before joining NTT DATA, Inc., Maricarmen Hung worked as a Consultant at TM Floyd & Company for nine months from 2015 to 2016 in Dallas, Texas. Her role involved providing expert consultancy in business analysis and process improvements, further broadening her industry experience.
Career at Dell
Maricarmen Hung has an extensive background at Dell, having held multiple roles from 2006 to 2015. She began as an IT Support Analyst in Guadalajara, Jalisco, Mexico from 2006 to 2008. Then, she moved into a Business Analyst role until 2011. She was later promoted to Sr. Business Systems Analyst, a position she held in Plano, Texas until 2015. Throughout her tenure at Dell, she built a strong foundation in systems, software, and project delivery.
Educational Background
Maricarmen Hung studied at Universidad de Guadalajara, earning both a Bachelor's degree in Computer and Information Systems and a Master's degree in Business Administration. Her academic background has significantly contributed to her expertise in technology and business analysis.
Technical Skills and Languages
Maricarmen Hung is proficient in using Tableau for data analysis and visualization. She is fluent in English and Spanish and has an introductory knowledge of Chinese. Her multilingual capabilities and technical skills enhance her ability to support diverse clients and projects effectively.