Marissa Van Dusen
About Marissa Van Dusen
Marissa Van Dusen is a Customer Care Representative at Alight Solutions in The Woodlands, Texas, with a background in English Language and Literature from the University of Houston.
Current Position at Alight Solutions
Marissa Van Dusen serves as a Customer Care Representative at Alight Solutions, based in The Woodlands, Texas. Beginning her tenure in September 2019, she has since been responsible for providing customer support and handling client inquiries. Her role also involves leveraging her experience in Human Resources to address customer needs effectively.
Previous Experience at Starbucks
In 2018, Marissa Van Dusen worked as a Barista at Starbucks for a period of 9 months. During her time there, she developed strong customer service skills and gained experience in a high-paced, customer-focused environment. This role provided her with foundational skills that she later transferred to her position at Alight Solutions.
Education and Academic Background
Marissa Van Dusen studied at the University of Houston where she pursued a Bachelor of Arts degree in English Language and Literature/Letters. She completed her undergraduate studies in just two years, from 2015 to 2017. Her academic focus provided her with a broad understanding of language and communication, which is essential in her current customer care role.
Work Experience in Greater Houston Area
Before relocating to The Woodlands, Texas, Marissa Van Dusen accrued valuable work experience in the Greater Houston area. Her initial roles in this region helped shape her career and provided the necessary experience to excel in her subsequent positions.