Maritza Bolet
About Maritza Bolet
Maritza Bolet is a Benefits Specialist at Alight Solutions in Charlotte, North Carolina, with extensive experience in administrative roles and customer service.
Current Position at Alight Solutions
Maritza Bolet is currently employed at Alight Solutions as a Benefits Specialist in Charlotte, North Carolina, United States. In this role, she handles a high volume of inbound and outbound calls from clients' employees, addressing questions, providing education, and resolving complex HR and financial issues. She also processes transactions such as health enrollments, tax and direct deposit updates, and retirement elections.
Previous Experience at Harris Teeter
From 2016 to 2018, Maritza Bolet worked at Harris Teeter in Charlotte, North Carolina as a Customer Service Representative. During her two-year tenure, she managed customer escalations, maintained Customer Service Desktop Tools including SOPs and system programs, and supported the Client Manager in researching client escalations.
Role at Debbie's Staffing Services
Maritza worked at Debbie's Staffing Services, Inc. from 2014 to 2016 in Charlotte, North Carolina. Her roles included Day Shift Supervisor and Service Coordinator. She demonstrated her ability to manage administrative tasks such as creating schedules for over 100 associates weekly, conducting safety audits, and performing evaluations.
Educational Background
Maritza Bolet earned a Bachelor of Arts (BA) in Elementary Education from Montreat College, where she studied from 2005 to 2009. Her education laid the groundwork for her initial role as an Assistant Admissions Counselor, also at Montreat College, where she worked from 2006 to 2007.
Skills and Proficiencies
Maritza Bolet has a diverse set of skills developed across various roles. She is proficient in Microsoft Office and office equipment and skilled in composing professional and accurate correspondence and reports. She also has experience in interviewing and hiring staff, conducting safety audits, and evaluating performance. Additionally, Maritza can speak conversational Spanish.