Mark Konzen
About Mark Konzen
Mark Konzen is a Customer Service Client Manager at Alight Solutions and Aon Hewitt, with over 25 years of experience in the benefits and HR industry.
Title
Mark Konzen is a Customer Service Client Manager at Alight Solutions and currently holds the position of Strategic Customer Service Client Manager at Aon Hewitt. Mark's career is focused on providing strategic management within the customer service domain.
Company
Mark Konzen is affiliated with Alight Solutions, where he has served since September 1998. He also works at Aon Hewitt, providing strategic management in customer service. Both companies are known for their services in benefits and HR management.
Education and Expertise
Mark Konzen completed his education at National-Louis University, earning a degree in Management. He possesses over 25 years of experience in the benefits and HR industry, specializing in administering complex retirement and wellness programs. His expertise includes operations, compliance, and customer service.
Background
Mark Konzen started his professional journey at SunTrust Bank, where he served as Vice President from 1995 to 1998. Following this role, he transitioned to Alight Solutions in September 1998 and has been contributing to the company ever since. Mark is based in Denver, North Carolina, and works virtually.