Mark Szczepanski
About Mark Szczepanski
Mark Szczepanski is the Senior Director of Health Solutions at Alight Solutions, with over 20 years of experience in client delivery and operations within the health solutions industry.
Current Title and Position
Mark Szczepanski currently holds the position of Senior Director, Health Solutions at Alight Solutions. In this role, based in Lincolnshire, IL, he leverages his extensive expertise in client delivery and operations within the health solutions industry. His responsibilities likely include overseeing health solutions strategies and managing client relationships, ensuring high standards of service delivery.
Previous Positions and Experience
Mark Szczepanski has a robust career history in client operations and delivery. He served as AVP, Client Operations at Businessolver in Chicago, IL for 8 months from 2018 to 2019. Prior to that, he had a significant tenure at Aon Hewitt from 1998 to 2017, where he held various leadership roles including Director, Client Delivery Leader, HR Business Process Outsourcing Delivery Leader, and Customer Service Practice Leader. These roles underline his long-standing commitment to excellence in client service and operational management in the health solutions domain.
Educational Background
Mark Szczepanski completed his undergraduate studies at Illinois State University, where he earned a Bachelor's degree. This academic foundation has supported his subsequent career in health solutions, client service, and operational leadership.
Expertise in Health Solutions
With over 20 years of experience, Mark Szczepanski is an expert in client delivery and operations within the health solutions industry. His roles at Aon Hewitt and Businessolver have equipped him with deep insights into the nuances of client relationship management and service delivery. His extensive background in HR business process outsourcing further enhances his capability to manage comprehensive health solutions.
Leadership at Aon Hewitt
During his 19-year tenure at Aon Hewitt, Mark Szczepanski progressed through multiple leadership roles, contributing significantly to client delivery and operational processes. Positions such as Customer Service Practice Leader, HR Business Process Outsourcing Delivery Leader, and Director, Client Delivery Leader highlight his expertise in shaping and leading client-focused strategies. His longstanding service at Aon Hewitt showcases his dedication and skill in health solutions and client services management.