Mary Hazen
About Mary Hazen
Mary Hazen is the Vice President of Consumer Experience Delivery at Alight Solutions and Vice President of Interactive Solutions and Technologies at Aon, based in Lincolnshire, IL.
Current Positions
Mary Hazen is currently the Vice President of Consumer Experience Delivery at Alight Solutions, located in Lincolnshire, IL. In this role, she leads a team of over 180 colleagues across North America and India. Additionally, she serves as Vice President of Interactive Solutions and Technologies at Aon, also based in Lincolnshire, Illinois, United States. At Alight Solutions, Mary is a member of the Customer Experience global leadership team, providing strategic direction for the company's customer experience initiatives.
Career History
Mary Hazen has an extensive history in the benefits delivery and outsourcing industry. From 1997 to 2013, she worked at Aon Hewitt for 16 years as the Senior Director of Benefits Delivery in Lincolnshire, IL. Prior to this, she spent three years at Hewitt as Operations Manager of Benefits Outsourcing from 1994 to 1997. Her career at Hewitt began as an Administration Consultant from 1988 to 1993, a position she held for five years.
Educational Background
Mary Hazen holds a Master's in Management with a focus on Marketing and Human Resource Management from Northwestern University's Kellogg School of Management, which she achieved between 1992 and 1995. She also earned a Bachelor's degree in Economics & Management from Albion College, where she studied from 1984 to 1988. Additionally, she attended Dowagiac Union High earlier in her educational journey.
Leadership and Responsibilities
At Alight Solutions, Mary Hazen is responsible for delivering solutions to over 400 clients. She sponsors new product innovations that drive the next generation of products and solutions. Her leadership has strengthened the business through the execution of changes in process, people, technology, and security, facilitating transformation and fostering a culture of operational excellence.