Mary Jean Ucak
About Mary Jean Ucak
Mary Jean Ucak is a Health Team Leader - II at Alight Solutions in Lincolnshire, IL, with extensive experience in project management and client services.
Company
Mary Jean Ucak is currently employed at Alight Solutions, located in Lincolnshire, Illinois. Alight Solutions is a prominent provider of integrated benefits, payroll, and cloud solutions, facilitating significant enhancements in human resources and operational efficiency for their clients.
Title
Mary Jean Ucak holds the position of Health Team Leader - II at Alight Solutions. In this role, she leads the performance team, utilizing metrics and data to focus on project delivery, continuous improvement, and defect management.
Professional Background
Mary's career spans several roles primarily concentrated within Alight Solutions and its contractual partnerships. She has held progressive positions such as Project Manager-II and Senior Project Manager. She also worked substantially at Aon Hewitt in roles like Benefits Operations Manager - Advanced and Client Services Project Manager. Her roles consistently focused on managing broad organization-wide projects, consulting with clients, and integrating core and customer care resources to enhance participant resolution support.
Education and Expertise
Mary Jean Ucak earned a Bachelor of Business Administration (BBA) from Eastern Illinois University, where she studied from 1998 to 2002. She has cultivated a strong background in managing large-scale projects with a significant cross-domain impact. Her expertise includes setting quality expectations, leveraging internal partnerships for improvements, and coaching colleagues for development and engagement.
Project Management and Leadership
Mary has extensive experience in project management and leadership. She effectively leads teams by using metrics to drive project delivery and continuous improvement. She collaborates with other team leaders to evaluate root cause analysis trends and translate them into delivery initiatives. Her role also involves setting quality goals, overseeing process improvements, and enhancing training and operational procedures.