Melani Faulkenberry
About Melani Faulkenberry
Melani Faulkenberry is a Client Manager II and Benefits Project Manager at Alight Solutions in Charlotte, North Carolina, with extensive experience in HR and project management roles across various companies.
Current Roles at Alight Solutions
Melani Faulkenberry is currently working at Alight Solutions in Charlotte, North Carolina. She serves as Client Manager II, where she is responsible for managing client relationships and ensuring the delivery of exceptional service. Additionally, she holds the role of Benefits Project Manager, overseeing benefit-related projects and ensuring they meet client specifications and timelines.
Previous Experience at Aon Hewitt and ADP
Before her tenure at Alight Solutions, Melani Faulkenberry worked at Aon Hewitt as an HR BPO Customer Service Team Manager from 2011 to 2012 in Charlotte, NC. Prior to this role, she spent four years at ADP as an Implementation Project Manager, where she successfully implemented various HR solutions for clients.
Early Career at Hewitt Associates
Melani Faulkenberry began her career at Hewitt Associates, where she held several positions from 1999 to 2007. She served as a Customer Service Representative in Orlando, Florida, later transitioning to roles such as Health & Welfare Project Manager – Benefits Center, Project Manager – Reduction In Force (RIF) & HR HelpLine, and Client Manager – Payroll Services Center. Her diverse roles equipped her with a comprehensive understanding of HR and client management.
Educational Background
Melani Faulkenberry holds an Associate of Science degree in CIS Business Management Technology Emphasis from Florida Technical College, which she earned between 1997 and 1999. Additionally, she obtained an Associate of Arts degree in Liberal Arts and Sciences/Liberal Studies from Seminole Community College, where she studied from 1993 to 1996.
Professional Achievements
Throughout her career, Melani Faulkenberry has achieved significant milestones. She was recognized as the Top Project Manager in the country by her employer during her first year of Implementation Management. She has successfully implemented over $1 million worth of HR solutions and managed multi-million dollar accounts with notable success. Her ability to develop strong client and internal relationships has been a key factor in her successful project management.