Melissa Cortijo Nieves
About Melissa Cortijo Nieves
Melissa Cortijo Nieves is the Customer Care Team Manager at Alight Solutions in Lincolnshire, Illinois, with over 7 years of experience in customer care management and a background in customer service roles at Aon and Aon Hewett.
Title
Melissa Cortijo Nieves is a Customer Care Team Manager currently working at Alight Solutions in Lincolnshire, Illinois, United States. She has held this position since May 2016.
Previous Roles at Aon
Prior to joining Alight Solutions, Melissa Cortijo Nieves worked at Aon as a Customer Service Support Specialist for 10 months from 2015 to 2016 in London, Greater London, United Kingdom. She also has experience working at Aon Hewett as a Customer Service Representative from 2012 to 2015, covering a span of 3 years.
Education and Expertise
Melissa Cortijo Nieves holds a Bachelor of Business Administration degree. Her academic journey in business lasted for 9 years, from 2003 to 2012. This educational background has provided her with a strong foundation for her roles in customer service and managerial positions.
Customer Care Experience at Alight Solutions
Since joining Alight Solutions in May 2016, Melissa Cortijo Nieves has amassed over 7 years of experience in customer care management. Her substantial tenure at the company reflects her expertise and dedication in the field.
International Work Background
Melissa Cortijo Nieves has worked internationally, having held a role in London, Greater London, United Kingdom. This international experience has allowed her to gain diverse insights and adapt to different work environments, enriching her professional skills in customer care and management.