Melissa (Novosel) Rowland
About Melissa (Novosel) Rowland
Melissa (Novosel) Rowland is the Director, Defined Contribution Client Leader at Alight Solutions with over two decades of experience in the benefits and defined contribution industry.
Title and Company
Melissa (Novosel) Rowland is currently the Director, Defined Contribution Client Leader at Alight Solutions. In this capacity, she is responsible for leading and managing defined contribution client activities.
Previous Roles at Alight Solutions
Before her current role, Melissa worked at Alight Solutions in various capacities including Defined Contribution Client Manager and Senior Client Manager/Leader. She served in these roles from 1999 to 2021, managing client relationships and leading client-focused initiatives for a virtual team based in Ohio.
Experience at Aon Hewitt
Melissa began her extensive career in the benefits and defined contribution industry at Aon Hewitt as a Benefits Service Manager. She served in this role for 22 years from 1999 to 2021. Her experience at Aon Hewitt laid the foundation for her expertise in client and benefits management.
Educational Background
Melissa studied at Virginia Polytechnic Institute and State University where she earned a Bachelor of Science (BS) degree in Business Management. She also minored in International Business and Sociology. Her education from 1996 to 1999 provided a strong foundation for her career in client management and the benefits sector.
Industry Experience and Expertise
With over two decades of experience in the defined contribution industry, Melissa has developed significant expertise in client management and leadership. She has managed virtual teams successfully and possesses a substantial understanding of diverse client portfolios, underpinned by her minor in International Business.