Michael Fogleman, Mshr, Gba, Shrm Cp
About Michael Fogleman, Mshr, Gba, Shrm Cp
Michael Fogleman is a Client Specialist in Human Resources and Financial Services at Alight Solutions in Charlotte, North Carolina, with extensive experience in client management and process improvement.
Company
Michael Fogleman works at Alight Solutions, a prominent company that specializes in Human Resources and Financial Services. Based in the Charlotte, North Carolina Area, Alight Solutions provides a range of solutions focused on maximizing employee benefits and enhancing financial wellness.
Title
Michael Fogleman currently holds the position of Client Specialist in Human Resources and Financial Services at Alight Solutions. In this role, he is responsible for managing client escalations, performing root cause analyses, and overseeing exception processing.
Education and Expertise
Michael Fogleman attained a Master's degree in Human Resources from Western Carolina University between 2018 and 2020. Additionally, he holds a Bachelor's degree in Hotel & Lodging Management from Johnson & Wales University, earned from 2009 to 2013. He is a Certified Professional through the Society for Human Resources Management (SHRM-CP) and is currently enrolled in the Certified Employee Benefit Specialist (CEBS) program.
Background
Before his current position, Michael Fogleman worked at Alight Solutions in various roles. From 2016 to 2018, he served as a Senior Customer Care Representative, and from 2015 to 2016, he was a Customer Care Representative I. His earlier career includes positions such as Area Supervisor at Mint Condition Franchising, Inc. from 2014 to 2015, and multiple roles at Summit Hospitality from 2011 to 2014, including Housekeeping Manager and Guest Services Agent & Concierge.
Achievements
Michael Fogleman has extensive experience working with clients across several industries, including real estate, agriculture, technological communications, stock market indices, and healthcare. He is skilled in ERISA, ACA, HIPAA, COBRA, ADEA, FMLA, FLSA, FICA, and FUTA matters. He is responsible for creating, tailoring, and delivering client-specific benefit, human resources, and financial services training for both new and tenured colleagues. Additionally, he identifies and coordinates process improvements with client contacts and colleagues on local, national, and international levels.