Michael Marszalik
About Michael Marszalik
Michael Marszalik is a Senior Customer Care Representative at Alight Solutions in Lincolnshire, Illinois, with a diverse background in customer care and account management.
Current Position at Alight Solutions
Michael Marszalik currently holds the title of Senior Customer Care Representative at Alight Solutions based in Lincolnshire, Illinois. In this role, he is responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. His experience and background in various customer care and account management roles bolster his capabilities in handling complex customer service scenarios.
Previous Experience at Aon Hewitt
Before joining Alight Solutions, Michael worked at Aon Hewitt as an Employee Benefits Specialist. He was with the company from 2015 to 2017, executing tasks related to employee benefits and ensuring clients received comprehensive service related to their benefits packages. His time at Aon Hewitt provided him with specialized knowledge in employee benefits, directly complementing his current role.
Work History at Redwood Logistics
Michael has held multiple roles at Redwood Logistics. He initially joined the company as a Carrier Sales Representative in 2014 and shortly after, transitioned to the role of National Account Manager within the same year. Despite his brief tenure of less than a year, his dual roles involved managing sales operations and national accounts, highlighting his versatility and quick adaptability in a fast-paced logistics environment.
Account Management Experience at CDW
Michael's early career includes a significant role at CDW, where he served as a Senior Account Manager - HP Alliance. From 2009 to 2011, he was tasked with managing client accounts and fostering strong relationships with key partners, specifically related to the HP Alliance. This role honed his skills in account management and client relationship building.