Michelle Duval
About Michelle Duval
Michelle Duval is a Senior Account Manager at Alight Solutions with extensive experience in healthcare management and training.
Title
Michelle Duval holds the position of Senior Account Manager at Alight Solutions. She has a robust history in project management and business analysis in the healthcare management sector.
Education and Expertise
Michelle Duval achieved a Bachelor of Arts (B.A.) in Social Work from The University of Montana, where she studied from 1991 to 2006. She possesses extensive knowledge in healthcare management and holds a certification as a Technical Trainer (CTT+), along with multiple QNXT version certifications.
Professional Background
Michelle Duval's career includes diverse roles such as Project Manager from 2015 to 2018, Sr Business Analyst from 2013 to 2015, Resource Manager from 2012 to 2013, and Senior Consultant from 2008 to 2012. Her work spans both private and public sector healthcare organizations including Blue Cross, Behavioral Health, Medicare, and Medicaid Health Plans.
Achievements
Michelle Duval developed comprehensive training programs for new hires and ongoing staff in the healthcare management sector. She specializes in creating end-user training manuals and programs for systems like Incedo, Facets, and QNXT and has extensive experience with various healthcare management systems including Workday, InfoMC’s Incedo product, TriZetto/Cognizant QNXT, and Facets.