Michelle Villa
About Michelle Villa
Michelle Villa is a Senior Client Manager at Alight Solutions in Illinois, United States, with over 20 years of experience in senior management roles.
Title and Current Role
Michelle Villa is a Senior Client Manager at Alight Solutions, based in Illinois, United States. In her role, she oversees the outsourced delivery of payroll operations for five major corporation clients. Her responsibilities include client relationship management, ongoing service delivery, service renewals, new service sales, project expansion, and financial management.
Previous Experience at Aon
Michelle Villa has held multiple positions at Aon. She worked as a One Source Leader in Aon Retiree Health Exchange for 7 months from 2021 to 2022. Prior to this, she was an Operational & Analytics Leader in Aon's Global Business Services Contact Center of Excellence from 2012 to 2019. Additionally, she served as a Customer Service Operations Leader at Aon Hewitt from 2000 to 2009, stationed in Lincolnshire, IL.
Work at The Horton Group
Michelle Villa served as Director of Operations at The Horton Group for 9 months from 2020 to 2021, based in Orland Park, Illinois, United States. In this role, she managed operational aspects critical to the organization's functioning and success.
Education and Training
Michelle Villa has studied at both Harvard Business School and the University of Illinois Chicago. This academic background has equipped her with the skills and knowledge necessary for her extensive career in management and operations.
Career at Firefly Legal, Inc.
From 2009 to 2012, Michelle Villa was the Director of North Operations at Firefly Legal, Inc. in Lincolnshire, IL. During her three-year tenure, she successfully managed the north operations of the company, contributing significantly to its operational efficiency.