Michelle Waller
About Michelle Waller
Michelle Waller is the Senior Client Technology Manager at Alight Solutions in Lincolnshire, IL, with over 20 years of experience in various analytical and managerial roles.
Company
Michelle Waller is currently employed at Alight Solutions, which is based in Lincolnshire, IL. Alight Solutions specializes in benefits administration and human resources services, and Michelle has been an integral part of the company since its inception. The creation of Alight Solutions followed the acquisition of Aon Hewitt's benefits administration and human resources business by Blackstone.
Title
Michelle Waller holds the position of Senior Client Technology Manager at Alight Solutions. In this role, she leverages her extensive experience in systems analysis, configuration, and client management to oversee technological solutions for clients. Her position demands a deep understanding of the intricate needs of clients to provide effective and efficient technological support.
Education and Expertise
Michelle Waller earned a Bachelor of Science (B.S.) in Human Resources Management/Personnel Administration from Northern Illinois University, which she attended from 1994 to 1996. Prior to that, she studied at the College of Lake County from 1992 to 1994. Michelle has over 20 years of experience in various analytical and managerial roles, giving her a robust background in systems analysis, configuration, and client technology management.
Background
Michelle Waller started her career as a Customer Service Representative at Hewitt Associates Ltd in 1997. Over a span of 20 years, she advanced through multiple roles including Processing Analyst, Benefits Analyst, System Configuration Specialist, and Systems Analyst. She then worked as a Lead Systems Analyst at Aon Hewitt from 2007 to 2017 before transitioning to her current role at Alight Solutions. Her long tenure within the same geographic area of Lincolnshire, IL, shows her commitment and consistency in the field.
Achievements
Michelle Waller transitioned from an entry-level Customer Service Representative to a Senior Client Technology Manager over her career. Her roles at Hewitt Associates Ltd and Aon Hewitt have provided her with extensive experience in systems analysis and configuration. Since joining Alight Solutions, she plays a pivotal role in client technology management, applying her comprehensive expertise in benefits analysis and systems processing to meet client needs effectively.