Mike Shannon
About Mike Shannon
Mike Shannon is the Director of Performance Excellence at Alight Solutions, with extensive experience in quality management and process improvement.
Company
Mike Shannon currently holds the position of Director Performance Excellence at Alight Solutions. Alight Solutions is a provider of benefits administration and cloud-based HR solutions, offering services designed to help clients achieve high performance through digital transformation. Mike Shannon has been a part of the company for several years, contributing to its mission through various roles.
Title
Mike Shannon serves as the Director Performance Excellence at Alight Solutions. In this role, he is responsible for overseeing performance improvement initiatives, utilizing methodologies like lean, agile, and design thinking. His focus is on employing data-driven decision making to drive continuous improvement and optimize business outcomes.
Education and Expertise
Mike Shannon studied at the University of Guelph, where he earned a Bachelor of Science degree in Engineering from 2001 to 2005. During his career, he has become skilled in the use of tools such as Celonis, Alteryx, Microsoft Power BI, and Excel for data analysis. He is also accomplished in Lean Six Sigma, having attained the level of Black Belt while working at the Royal Bank of Canada.
Career Background
Mike Shannon has a varied career background with significant experience in quality and performance excellence roles. He worked as a Lean Six Sigma Black Belt at the Royal Bank of Canada from 2006 to 2011. He then held similar positions at RBC Dexia Investor Services and Aon Hewitt Canada, where he served as Quality Lead and Black Belt from 2012 to 2017. From 2017 to 2020, he worked as Quality Lead and Senior Consultant at Alight Solutions in Toronto, Canada Area, before assuming his current role.
Professional Skills and Methodologies
Mike Shannon utilizes a variety of methodologies to achieve business goals, including lean, agile, and design thinking. He is passionate about solving ambiguous problems through data-driven decision making and leverages the latest automation technology to identify continuous improvement opportunities. His approach ensures that businesses can optimize performance through informed, analytical strategies.