Miriam Bates
About Miriam Bates
Miriam Bates is a Client Manager at Alight Solutions with over 15 years of experience in client support and fulfillment, specializing in operations, benefits technology, billing, finance, and accounts receivable.
Current Role at Alight Solutions
Miriam Bates is currently serving as a Client Manager at Alight Solutions in the Greater Chicago Area. Her role involves managing client relationships and ensuring their needs are met through effective solutions. With over 15 years of experience in client support and fulfillment, she brings extensive knowledge in operations, benefits technology, billing, finance, and accounts receivable to the team.
Previous Experience at Businessolver
Miriam Bates worked at Businessolver as an Operations Guru from 2019 to 2022. During her three-year tenure in the Greater Chicago Area, she was responsible for overseeing operational processes and ensuring high levels of client satisfaction. Her role involved managing team productivity and optimizing operational workflows to meet client needs effectively.
Role at Hapag-Lloyd AG
From 2018 to 2019, Miriam Bates served as an Accounts Receivable Coordinator at Hapag-Lloyd AG in Lisle, Illinois. In this role, she managed financial transactions and client accounts, focusing on maintaining accuracy and efficiency in accounts receivable processes.
Position at Life Church
Miriam Bates held the position of Music/Worship Director and Consultant at Life Church from 2016 to 2018 in Orland Park, Illinois. She contributed significantly to the church's music and worship programs, providing leadership and consultancy to foster a rich worship experience.
Tenure at IBM
Miriam Bates worked at IBM as a Customer Fulfillment Professional for 13 years, from 1998 to 2011, in Oakbrook, Illinois. Her responsibilities included focusing on customer service and fulfillment processes, ensuring that client needs were consistently met through efficient and effective service solutions.
Educational Background
Miriam Bates studied at Judson University, earning a Bachelor of Science (BS) degree in Business Administration and Management, General. She attended the university from 1995 to 1998, where she developed a strong foundation in business principles and management practices.