Miriam Torres
About Miriam Torres
Miriam Torres is a Customer Care Representative II at Alight Solutions and a Benefits Outsourcing Agent at Aon Hewitt, with over 7 years of experience in customer care and benefits outsourcing.
Current Roles
Miriam Torres is currently serving as a Customer Care Representative II at Alight Solutions in San Juan, Puerto Rico. Additionally, she holds the position of Benefits Outsourcing Agent with Aon Hewitt, also based in San Juan PR. She began her tenure with Aon Hewitt in February 2016 and has accumulated over 7 years of experience in customer care and benefits outsourcing.
Previous Employment
Before her current roles, Miriam Torres was employed at TeleMedik, Inc. as a Translator/Interpreter from 2014 to 2015. Her responsibilities included translation and interpretation services. Prior to this position, she worked at Buchanan Warehouse Ltd as an Administrative Assistant (Logistics) from 2006 to 2008 in Guaynabo, PR, where she was involved in logistics-related administrative tasks.
Educational Background
Miriam Torres pursued her higher education at the University of Puerto Rico-Carolina, where she studied Criminal Justice from 2006 to 2008. She also attended Colegio Sagrados Corazones from 2000 to 2006, giving her a solid educational foundation before entering the workforce.
Experience in Customer Care
Miriam Torres has acquired extensive experience in customer care, having worked in this field for over 7 years. Her roles at Alight Solutions and Aon Hewitt have equipped her with in-depth knowledge and skills in handling customer queries and benefits outsourcing efficiently. Her background in customer care roles highlights her ability to manage customer needs and provide exceptional service.
Logistics and Administrative Experience
In addition to her customer care expertise, Miriam Torres has valuable experience in logistics and administrative roles. From 2006 to 2008, she served as an Administrative Assistant at Buchanan Warehouse Ltd, where she was responsible for various logistics-related administrative duties in Guaynabo, PR. This role provided her with a diverse skill set that complements her career in customer care.