Monica Pandian
About Monica Pandian
Monica Pandian is an Analyst at Alight Solutions in Chennai, Tamil Nadu, India, with a background in various roles at Guardian Life and a Bachelor's degree in Computer Science from Meenakshi College For Women.
Current Role at Alight Solutions
Monica Pandian is currently working as an Analyst at Alight Solutions in Chennai, Tamil Nadu, India. She started this role in December 2023. Her responsibilities in this role are not detailed here, but her previous experience suggests she handles activities related to data and quality analysis, customer satisfaction, and payroll management.
Previous Experience at Guardian Life
Monica Pandian has extensive experience working at Guardian Life. She began her career there in 2017 as an Operations Team Member, a position she held for three years. Following this, she was promoted to Associate in 2020, and subsequently, she advanced to the role of Analyst in 2022. She worked at Guardian Life for a total of six years, concluding her tenure in 2023. During her time there, she gained valuable skills in process improvement, SLA handling, and team management.
Educational Background
Monica Pandian graduated with a Bachelor of Computer Science from Meenakshi College For Women in 2017. Her academic focus was on Computer and Information Sciences and Support Services. This educational background has provided her with a solid foundation for her roles in data analysis, operations, and customer management.
Professional Skills and Expertise
Monica Pandian brings a wealth of expertise to her role as an Analyst, with five years of experience in customer and team handling, payroll management, operations and absence management, process improvement, SLA handling, customer satisfaction, and data and quality analysis. Her diverse skill set and professional background enable her to effectively manage complex tasks and contribute to the success of her team.