Monique Williams
About Monique Williams
Monique Williams is a Customer Care Client Manager at Alight Solutions and a Virtual Office Assistant at VIRemote Collaborators, with extensive experience in Human Resources and Benefits Administration.
Title
Monique Williams is currently the Customer Care Client Manager at Alight Solutions in The Woodlands.
Company
Monique Williams currently works at Alight Solutions, a company renowned for its business solutions in the HR and benefits administration sectors. She also holds a position at VIRemote Collaborators as a Virtual Office Assistant based in the United States.
Education and Expertise
Monique Williams studied Business Management at Houston Community College, where she earned an A.A.S degree between 1991 and 1993. She later attended Texas Southern University, completing a B.B.A. in Management from 2005 to 2008. Her studies have laid a strong foundation for her expertise, particularly in human resources and benefits administration.
Background
Monique Williams has over 15 years of experience in the Human Resources and Benefits Administration sectors. Her career began at Hewitt Associate as a Senior Customer Service Benefits Administration, a role she held for five years. She then moved to My Benefits Direction as an Insurance/Benefits Consultant for a year. From 2009 to 2012, she served as Pension Administration at Zenith Administrators Inc. She also held the position of Human Resources- Retirement Counselor at Aon Hewitt for two years.
Achievements
Monique Williams has a proven track record in business process improvement within the Human Resources and Benefits Administration sectors. She is skilled in designing employee benefits plans tailored to various organizational needs and has strong expertise in managing health insurance programs for large corporations. Her experience extends to sales strategies related to employee benefits and retirement plans, and she has significantly enhanced customer service operations in the HR industry.