Moussa Diakite
About Moussa Diakite
Moussa Diakite is a Bilingual HR Specialist currently working at Alight Solutions and Teleperformance Canada in Toronto, ON, Canada.
Title
Moussa Diakite currently holds the position of Bilingual HR Specialist at Alight Solutions in Toronto, ON, Canada. He is also employed as a Customer Service Representative at Teleperformance Canada in the Toronto Canada Area.
Education and Expertise
Moussa Diakite has a comprehensive educational background. He earned a Master's degree in Entrepreneurial and Small Business Operations from ESAM – School of Advanced Management and Finance, completed in a year spanning 2016 to 2017. Prior to this, he attained another Master's degree in International Business from Université de Sherbrooke, over a period of two years from 2015 to 2017. Additionally, he holds a Licence in Finance and Financial Management Services from Université Sup'Management, achieved after three years of study from 2012 to 2015. Moussa is proficient in both English and French, enhancing his expertise in international and bilingual work environments.
Professional Background
Moussa Diakite has accumulated diverse professional experiences across various roles and industries. He has served as an Account Manager and an Advisor at the National Bank of Agricultural Development of Mali, with stints in 2017 and 2013 respectively. He also worked as a Brand Ambassador and Sales Representative at truMedic, and as a Credit Analyst at KAFO Jiginew Mali in 2017. These roles provided him with a solid foundation in finance, sales, and customer engagement.
Skills and Proficiencies
Moussa Diakite possesses a variety of skills essential for his current professional roles. He has significant experience assisting members with pension benefits and retirement processes. His proficiency in both English and French allows him to effectively communicate in bilingual settings. Moussa's strong attention to detail and solution-oriented approach make him an asset in addressing complex HR and customer service issues. Additionally, he has demonstrated proficiency in using office suite and technology, facilitating efficient and modern workplace practices.