Muhammad Tarmimi Rosli
About Muhammad Tarmimi Rosli
Muhammad Tarmimi Rosli is a Senior IT Analyst, Infrastructure & Cloud at Alight Solutions in Kuala Lumpur, Malaysia, specializing in administration and support of bespoke applications and various IT tools.
Company
Muhammad Tarmimi Rosli currently holds the position of Senior IT Analyst, Infrastructure & Cloud at Alight Solutions based in Kuala Lumpur, Malaysia.
Title
As a Senior IT Analyst, Infrastructure & Cloud, Muhammad Tarmimi Rosli is responsible for the administration and support of bespoke applications and infrastructure at Alight Solutions.
Work Experience at NCR Corporation
Muhammad Tarmimi Rosli worked at NCR Corporation as a Senior Technical Associate from 2016 to 2017. During this period, he was based in Kuala Lumpur, Malaysia.
Work Experience at Convergys
Muhammad Tarmimi Rosli served as a Customer Technical Support associate at Convergys from 2012 to 2015. His role was based in Selangor, Malaysia.
Work Experience at SRG Asia Pacific Sdn Bhd
Between 2009 and 2011, Muhammad Tarmimi Rosli worked as a Quality Assurance Analyst at SRG Asia Pacific Sdn Bhd in Kuala Lumpur, Malaysia.
Education and Expertise
Muhammad Tarmimi Rosli achieved a Bachelor of Technology (BTech) in Business Information Technology from Kolej Universiti Teknologi Antarabangsa Twintech, studying from 2005 to 2008. His expertise includes managing administration and support for applications on On-premise servers, Virtual Machines, Cloud, Microsoft 365, Microsoft Azure Administration, Microsoft Endpoint Manager (Intune), and SAP Ariba.
Technical Skills
He is proficient in using PowerShell CMD for troubleshooting, scripting, and managing On-premise servers and Azure Intune. He ensures compliance with all documented procedures at the Kuala Lumpur office and is involved in various aspects of Service Support including Configuration, Problem Management, Change Request, and Release Management.
IT Asset Management
Muhammad Tarmimi Rosli manages the asset inventory for all IT tools including computers, peripherals, IP phones, and RSA. He logs and coordinates all technical support activities within the SNOW ticketing tool.
Customer Support
He provides both remote and on-site support to internal and external customers, resolving incidents efficiently and in a timely manner, and participates in project work related to technology.