Nayla Badine
About Nayla Badine
Nayla Badine is an Experienced Customer Care Implementation Requirements Analyst at Alight Solutions in Toronto, Canada, with over 20 years of experience in the field.
Current Position at Alight Solutions
Nayla Badine serves as the Experienced Customer Care Implementation Requirements Analyst at Alight Solutions, where she has been contributing since 2017. Based in the Toronto, Canada area, she leverages over two decades of experience in customer care and implementation requirements analysis to drive effective and efficient solutions for the company.
Previous Role at Aon Hewitt
Prior to her current position, Nayla Badine worked at Aon Hewitt as a Customer Service Implementation Requirements Analyst from 2003 to 2017. Over her 14-year tenure, she honed her skills and established a solid foundation in customer service and implementation analysis, which prepared her for her subsequent role at Alight Solutions.
Educational Background
Nayla Badine completed her undergraduate studies at the University of Toronto - University of St. Michael's College. She earned a Bachelor of Arts (B.A.) in Sociology over the course of four years, from 1999 to 2003. Her academic background provided her with a robust understanding of social sciences, which has informed her approach to analysis and customer care throughout her career.
Career Overview and Expertise
With over 20 years of professional experience, Nayla Badine has specialized in customer care and implementation requirements analysis. She began her career at Aon Hewitt immediately after completing her university education and has been with Alight Solutions for over six years. Her extensive experience within the Toronto area underscores her adeptness at managing customer care implementations in a dynamic and diverse market.