Nicholas Shemes, Clms
About Nicholas Shemes, Clms
Nicholas Shemes is a Senior Account Executive at Alight Solutions with over 7 years of experience in client services and operations management.
Company
Nicholas Shemes is currently working at Alight Solutions as a Senior Account Executive. Alight Solutions provides human capital solutions, with a focus on improving employee engagement and productivity. Nicholas is playing a pivotal role in managing client accounts and ensuring the delivery of high-quality services.
Title
Nicholas Shemes holds the position of Senior Account Executive. In this role, he is responsible for managing complex client accounts, ensuring client satisfaction, and driving business growth. His responsibilities also include developing and executing strategies to address client needs and optimizing service delivery.
Education and Expertise
Nicholas Shemes earned his Bachelor of Science degree in Business Administration from Capella University. He also holds the Certified Leave Management Specialist (CLMS) designation. With over 7 years of experience in client services and operations management, Nicholas has developed a strong foundation in managing client relationships and operations in the insurance and benefits administration sectors.
Background
Nicholas Shemes has held multiple client services and operations roles starting from 2016. He has an extensive work history with Sedgwick, where he served as a Leave of Absence Representative, Senior Disability Representative, Client Liaison, Workforce Absence Team Lead, and Client Services Manager. Following this, Nicholas worked as a Client Relationship Manager and later as Senior Operations Manager at bswift. His extensive background has equipped him with a deep understanding of managing client relationships and operations efficiently.
Career Achievements
Nicholas Shemes has transitioned from a role in workforce absence management to becoming a senior account executive within a span of 2 years, demonstrating his adaptability and prowess in the field. His career achievements include managing teams, overseeing client services, and maintaining strong client relationships. These experiences have allowed him to thrive in both short-term and long-term capacities in the client services domain.