Nichole Achilles
About Nichole Achilles
Nichole Achilles is a Client Manager for Smart Choice Accounts at Alight Solutions in Orlando, Florida, with over 15 years of experience in client management and benefits operations.
Current Position at Alight Solutions
Nichole Achilles currently serves as a Client Manager for Smart Choice Accounts at Alight Solutions. In her role, she is based in Orlando, Florida, United States. Nichole specializes in managing smart-choice accounts for clients, drawing on her extensive experience in client management and benefits operations. Her work focuses on ensuring client satisfaction and effective account management within the organization.
Previous Experience at ADP
Prior to her current role, Nichole Achilles worked at ADP as a Manager for Tax Services II. She was with ADP for seven months from 2018 to 2019. In this position, she was responsible for overseeing tax services, ensuring compliance, and managing a team. Her brief tenure at ADP added valuable experience in tax services management to her skillset.
Roles at Aon
Nichole Achilles spent a decade at Aon, where she held several key managerial roles. From 2011 to 2017, she served as a Benefits Operations Manager for Your Spending Account, helping to oversee benefits administration processes. Prior to that, she was an Absence Management Case Manager at Aon from 2007 to 2011, managing employee absences and related cases. Her long tenure at Aon allowed her to develop deep expertise in benefits operations and client management.
Experience at Baptist Health South Florida
Before joining Aon, Nichole Achilles worked as a Compensation Administrator at Baptist Health South Florida from 2004 to 2007 in South Miami, Florida. In this role, she was responsible for managing compensation programs and ensuring compliance with regulatory requirements. This experience provided a foundation in benefits and compensation management early in her career.
Education Background
Nichole Achilles has a solid educational background, having studied at Florida International University and the University of Central Florida. Her academic accomplishments laid the groundwork for her extensive career in client management and benefits operations, equipping her with the knowledge and skills necessary to excel in her roles.